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Policies

Visiting Denner

  • Effective for the Summer 2011 season a reservation is required for all visitors to the winery. Comus members have priority for all reservations and non-members may or may not be accommodated based on member needs.
  • Tasting fees apply for all non-member visitors.
  • We typically pour between 1 and 4 wines in our tasting room and fees vary based on the number of wines being poured. Please call ahead if would like to know what we are currently pouring.
  • We reserve the right to refuse service.

Event Ticket Cancellations

We are happy to process cancellations and provide a full refund for event tickets if the request is made more than 7 days prior to the date of the event. Any requests for refunds after the 7 day window can not be accommodated. Contact Theresa Wasley for cancellations. Phone 805-239-4287

Shipping Policies

We are able to ship to the following states: Alaska, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana Iowa, Kansas, Louisiana, Maryland, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Virginia, Washington, Washington D.C., Wisconsin and Wyoming. Please visit Wine Institute's website for information on the latest shipping laws. We highly recommend shipping wine to a business address, as the law requires an adult signature (21 years of age or older) for wine deliveries. Note: we cannot ship wine to P.O. Boxes. In-state orders are typically shipped Mondays, Tuesdays and Wednesdays. Out-of-state orders are shipped on Mondays. Orders are usually processed within 2 to 4 days of placement and scheduled to ship as noted above. For date sensitive shipments, please contact us at 805-239-4287. Denner Vineyards reserves the right to hold scheduled shipments if weather is deemed a concern to the quality of the wine.

All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.

Shipping charges are as follows:


 
California
Outside California
1-3 bottles $12.00 $16.00
4-6 bottles $16.00 $24.00
7-9 bottles $18.00 $32.00
10-12 bottles $20.00 $36.00

 

Return and reshipping* fees:

  • $15 UPS return fee applies to all shipments that are undelivered due to incorrect information provided by customer or customer not available to receive package on 3 UPS delivery attempts.
  • Reships are charged at the same rate as the original shipment.
  • *Please note we never reship the same wines. New bottles are pulled from the cold cellar and sent on all reships.

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Return Policy


Denner Vineyards wants to ensure that your experience with our wine is as exceptional as the wine. If there has been any damage during shipment, please contact us within 30 days of receipt of the wine. We may be contacted by email at info@dennervineyards.com or by phone at 805-239-4287. Denner Vineyards cannot be held liable for any damage to orders shipped to an address where there is no legal-aged person available to sign for the package.

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Privacy Policy

Thank you for visiting us at www.dennervineyards.com. This privacy policy explains how we use personal information collected at this site. Please read this privacy policy before using the site or submitting personal information. By using the site, you are accepting the practices described in this privacy policy. The privacy practices set forth in this policy are for this site only. If you link to other web sites, please review the privacy polices posted at those sites.

We collect personally identifiable information, like names, postal addresses, email addresses, etc. when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing list.

This site may use cookie and tracking technology depending on the features offered. Cookie and tracking information are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site and understanding how visitors use the site. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information maybe shared with third parties.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which as already taken place. The information is not provided to these third parties for marketing purposes.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. At any time a person wishes to opt-out of these emails or newsletters, they can do so by contacting us at info@dennervineyards.com. Once opted-out, the person will not receive any further communication from Denner Vineyards with the exception of communication necessary to specific transactions initiated by said person.

If you have any questions, concerns, or comments about our privacy policy you may contact us via email at info@dennervineyards.com or via phone at 805-239-4287.