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Policy & FAQ

Visiting Denner

Event Ticket Cancellations

We are happy to process cancellations and provide a full refund for event tickets if the request is made more than 7 days prior to the date of the event. Any requests for refunds after the 7 day window can not be accommodated. Contact Theresa Wasley for cancellations. Phone 805-239-4287

Shipping Policies

We are able to ship to the following states: Alaska, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Virginia, Washington, Washington D.C., Wisconsin and Wyoming. Please visit Wine Institute's website for information on the latest shipping laws. We highly recommend shipping wine to a business address, as the law requires an adult signature (21 years of age or older) for wine deliveries. Note: we cannot ship wine to P.O. Boxes. In-state orders are typically shipped Mondays, Tuesdays and Wednesdays. Out-of-state orders are shipped on Mondays. Orders are usually processed within 2 to 4 days of placement and scheduled to ship as noted above. For date sensitive shipments, please contact us at 805-239-4287. Denner Vineyards reserves the right to hold scheduled shipments if weather is deemed a concern to the quality of the wine.

All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.

Shipping charges areas follows: as follows:based on ground shipping using either UPS, GSO or FedEx: (Shipping is inclusive to active club members on all 'ground' shipments.)

 
California
Outside California (Alaska is Additional)
1-3 bottles $12.00 $16.00
4-6 bottles $16.00 $24.00
7-9 bottles $18.00 $32.00
10-12 bottles $20.00 $36.00

 

 

 

 

 

Return Policy


Denner Vineyards wants to ensure that your experience with our wine is as exceptional as the wine. If there has been any damage during shipment, please contact us within 30 days of receipt of the wine. We may be contacted by email at info@dennervineyards.com or by phone at 805-239-4287. Denner Vineyards cannot be held liable for any damage to orders shipped to an address where there is no legal-aged person available to sign for the package.

 MemberShip ~ The Basics

How do I become a member?
Use this link to be added to the membership waiting list.

How do I login to my account?
Use this link to login.

How do I retrieve my username and password?
Use this link to retrieve your user name and password.

What if I don't know which email address is linked to my account?
You'll need to call us at 805-239-4287.

How do I view my Allocation?
While the allocation is open, use this link to view your Allocation. (you will need your username and password)