Frequently Asked Questions


What if my wine is damaged in transit?

Denner Vineyards wants to ensure that your experience with our wine is as exceptional as the wine here at the winery. If there has been any damage during shipment, please contact us within 10 days of receipt of the wine. We can be contacted by email at or by phone at 805-239-4287. Denner Vineyards cannot be held liable for any damage to orders shipped to an address where there is no legal-aged person available to sign for the package.

What if my order is returned?

A $45 return fee applies to all shipments that are undelivered due to incorrect information provided by the customer or a customer not available to receive the package on 3 delivery attempts.
Please note: we never ship the same set of wines twice.

visiting denner vineyards

Are reservations required?

A reservation is required for all visitors to the winery. Comus members have priority for all reservations and non-members may or may not be accommodated based on member needs. We do our best to accommodate all guests but do need to limit party size and/or adjust appointment times to ensure a quality experience. To make an appointment request please visit our Appointments page or give us a call at 805-239-4287.​

Is there a tasting fee?

Our tasting fee is $30 per tasting waived with a $75 purchase. Club Members receive 6 gratis tastings with their membership – above 6 tasters the fee is $30/person waived with a purchase of $75.

How long should we expect for our tasting?

We suggest allowing at least 45 minutes to an hour.

How many wines do you pour?

We typically pour 4 to 5 wines. Please visit the Appointments page to view what we are currently pouring.​

special events

Can I cancel or return my event ticket(s)?

We are happy to process cancellations and provide a full refund for event tickets if the request is made by the cancellation date specified in the event email. Any requests for refunds after the specified date may not be accommodated. Contact us for cancellations. Phone 805-239-4287.

wine club membership

How do I login to my account?

You can login here or via the link in the bar at the top right of our website.

How do I become a member?

Visit our Club page, choose the club you’d like to join, and sign up!

WARNING: Many food and beverage cans have linings containing bisphenol A (BPA), a chemical known to the State of California to cause harm to the female reproductive system. Jar lids and bottle caps may also contain BPA. You can be exposed to BPA when you consume foods or beverages packaged in these containers. For more information go to For a list of products go to:

WARNING: Drinking distilled spirits, beer, coolers, wine and other alcoholic beverages may increase cancer risk, and, during pregnancy, can cause birth defects. For more information go to

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